From previously owning his own investment properties Steven has gained a different perspective on property management, allowing him to develop an understanding and empathy with his clients.
When you've been there and done that, you experience first-hand what it’s like to be a landlord. This enables you to better appreciate the other person’s position. Consequently, you try even harder to provide the type of service you would expect yourself.
Before joining the multi award-winning Property Management team, Steven was involved in sales, providing him with broad industry knowledge and additional insight into the high standards of care required when entrusted with clients properties.
Totally committed to providing the finest and most professional service to both tenants and investors, Steven understands that property management is a three-way relationship between the owner, tenant and the agent. The more positive and communicative that relationship, the more benefit and satisfaction to all those involved.
Testimonials
We were very happy with the service from all staff at Professionals Beenleigh. We were looked after excellently and have had a very memorable experience and highly recommend Professionals Beenleigh and Steven Brooks.
Jeffrey Wuiske
I would like to take this opportunity to tell you how impressed I was with your team. I had my rental property managed by you for a period of 3 and a half years until it was sold.
You found me wonderful tenants and you, as were they, were always a pleasure to deal with. My phone calls were returned promptly, you sent out accurate monthly statements and I was kept up to date with any changes in my responsibilities as a landlord.
I had the property managed by another agency before you and it proved to be a most unpleasant experience. Thank you for being so professional and proactive in comparison.
I would be only too happy to recommend you or use your services again in the future.
Sharon Counsell
This is just a quick email to thank the team at Professionals Beenleigh as their service so far has been nothing short of fantastic.
Any issue that we have had with the property has been attended to swiftly and without a glitch.
The name "professionals" is clearly portrayed through your actions.
So keep up the great work and thank you!
James Walker
Steven is a really first-class person to deal with, in that he notes what the prospective tenant wants and doesn't just toss over a list expecting you to do all the work when looking for a property to rent. They have some really good properties in nice areas of Beenleigh and surrounds, and he is extremely helpful and informative - in fact, a very pleasant and professional person to deal with. The Beenleigh office is also open on Saturdays and I'm sure he would be pleased to see you then if you can't get away during the week.
Jacqui A
